diybeadlocks..... uh...ok... i wasnt angry but now... uh ya

[Lake_v2]

oh wait there was a disclaimer after i found out they didnt work... there was a review i posted on the website that was deleted today...oh and an 8 lug workable patter was shown today on facebook..

Look, whatever, its done...im done... and hopefully some will heed my warning and use a vendor that will stand behind what they advertise... there is plenty of companies that offer exact same product you do... in the future, I believe they will be getting more of your business.

If its advertised as fits 15,16,17 inch rims, and is a standard pattern, what is there to tell a customer, oh hey you better tell them its an 8 lug axle for the pattern that is advertised as working....






From: "DIYBEADLOCKS@aol.com" <DIYBEADLOCKS@aol.com>
To: lake_v2@yahoo.com
Sent: Tuesday, January 31, 2012 9:19 PM
Subject: Re: Fw: beadlock style will not work with 8x170mm bolt pattern

your order was sent as ordered from the website exactly as shown on website i make changes all the time when people ask

Andrew Fernandez
DIYBEADLOCKS.COM
909-394-1225

In a message dated 1/31/2012 8:58:35 P.M. Pacific Standard Time, lake_v2@yahoo.com writes:
Ok,

Sorry for the confusion but I was having my girlfriend posting to facebook because I was working in the gararge. I got a text from my friend Larry saying hey I'm glad it all worked out with DIY beadlocks. I was confused and asked him what he was talking about. Then I got the link to your facebook post. To say I was surprised is an understatement.
When I called about the beadlocks not fitting properly as advertised, I was told I could purchase another set of outers and resell the outers that did not fit as advertised. I was slightly agitated at this. Anyways I figured, oh well my fault for not doing more research before ordering. But then again the website stated simply fits 15, 16, 17 rims. So oh well. I considered spending more money for what I had already paid for and considered trying to resell the outers.
I am not made of money and my project is getting way too much invested in it anyways. So because of that I decided to cut the beadlocks to where they will fit.
I posted a review on your website to warn others that the pattern would not fit an 8 lug. Then the Facebook post... that was salt in the wound. I work in the service/repair industry and if I was to sell something to a customer that does not work as advertised or is incorrect we have to catch a bullet and make it right for the customer.
When I ordered the beadlock kit there was not a disclaimer about working with a different type of lug pattern, just simply that it fits 15, 16, 17 rims as per order. I did not fill out the order comments because I made the assumption that because I was ordering a standard option none were needed. If the website had simply stated that they may or may not fit with an 8 lug... oh ok then it would have made sense.

As per the website.....


Biohazard design includes 4 inner and 4 outer rings available in all sizes


Here is the email about the beadlocks not working as stated on the website at the time.

Anyways, Whatever, I am a dissatisfied customer with beadlocks that "will work" but look hack.

At least thanks to my review on your website that was deleted and another post that I feel obligated to add to Pirate4x4 that states the same as the review... people will not make the same mistake as me and order something that is stated to fit and will not. I know for a fact that my club members in Bakersfield will not make the same assumption that parts as advertised fit their application.

----- Forwarded Message -----
From: Matt Fields <lake_v2@yahoo.com>
To: "diybeadlocks@aol.com" <diybeadlocks@aol.com>
Sent: Tuesday, January 24, 2012 8:57 PM
Subject: beadlock style will not work with 8x170mm bolt pattern

I recently ordered the beadlocks below and have an issue. The outer beadlock ring with pattern will not allow for a lug wrench or impact to put on or take off lugnuts on the bolt pattern diameter rims I have. If the rings are clocked just right I am only able to reach 4 lug nuts.

I have not painted, mounted or done anything to the outer rings other than mock them in place on the rim.

I would like to exchange the outer rings for a different pattern that does fit an 8 lug bolt pattern. Or if possible exchange for a biohazard design that is made in a way to allow for 8 lug pattern.

I am impressed and satisfied with the overall product, the cutting and finish on the set is nice.

Let me know which address to have them shipped to and they will be coming to you on ups. Thanks.

[Lake_v2]

anyways to everyone, buyer beware...

one assumption was made... that their website was correct, well that was wrong...

I'll let you all know if there is any updates, other than that, I would suggest odering from a different vendor.

When I had called them to see if there was a workable solution to the dilemna I was offered to buy another set of outers.

The email was never replied to until today when I posted on Facebook seeing their new 8 lug pattern and they asked for the email again.

Oh and they deleted my review on website the same time they added new beadlock rings to fit 8 lug on their facebook... hmm coincidence?

So ya, if I was to do it again, I would place my order with a different vendor and just have a full custom set made.