by robnoxious1 » May 24th, 2013, 4:04 pm
[quote="Desert Dog"][quote="robnoxious1"] I Just talk to whoever pics up after Ive spent my 10 minutes on hold.[/quote]
Calling is a bad idea IMO. The store always has customers in it and they have to help people first-come / first serve, and that includes phone calls. Unfortunately, by nature of that business, every customer takes a long time (parts look-up, lots of questions, people wanting options, quotes, etc.). Every day, single customers tie up employees for hours looking up parts and end up buying nothing. Its not like the grocery store where people are in and out, most times customers take a 15 minutes to a half hour of an employee's time. What else do you expect?
They are always crowded for a reason, because they can get you parts in 24 hours without charging you frieght and will match anyones advertised price.[/quote]
I understand they arent a normal parts house with dedicated phone people, but I still think calling is better than going down there and waiting a half hour to find out they dont have what I need.